1. Are your carpets completely handmade?
Yes, every carpet is handwoven by skilled artisans using traditional weaving techniques passed down through generations.
2. Do you offer customization?
Yes, we provide full customization — size, color, pattern, texture, and material. You can send your design via email or WhatsApp.
3. How long does a custom carpet take to make?
Depending on size and complexity.
4. Do you ship worldwide?
Yes, we export carpets to all major countries through trusted international courier and cargo partners.
5. What materials do you use?
We use premium wool, cotton, silk, jute, bamboo silk, and blended natural fibers depending on the design.
6. How do I take care of my handmade carpet?
Vacuum regularly, avoid direct sunlight, and get professional cleaning every 12–18 months.
7. Can I return a carpet?
Returns are only accepted if the product is damaged during transit, with proof within 24 hours.
8. Do you provide bulk/buyer prices?
Yes, we offer special pricing for interior designers, retailers, hotel projects, and wholesale buyers.
9. How do I send my own design for custom carpet?
You can share sketches, reference photos, CAD files, or inspirations via: 📧 thetreeoflifejaipurindia@gmail.com 📱 Chat On Whatsapp
10. What payment methods do you accept?
We accept bank transfer, Credit Cards, PayPal (international), and other secure digital payments depending on the region.